GET YOUR INMATE A NEW EMAIL ADDRESS INSTANTLY

Category: Knowledgebase

If you need a new email for your inmate and you made the payment for them, please click the link below.    Click here to get a new email address

Cash App Payments

Category: Knowledgebase

    Sending a payment via Cash App is a quick and easy way to make a payment to an inmate texting company. To send a payment, you will need to have a Cash App account and the company's Cash App $asapt...

Payment made to wrong account

Category: Knowledgebase

If you have accidentally made a deposit into the wrong account, please open a support ticket with Contactmeasap.com. In the ticket, please provide both the number you used incorrectly and the correct ...

Refunds

Category: Knowledgebase

Refunds are only given in rare conditions and customers should always read the terms and conditions of a purchase before making a purchase. This will help ensure that they understand the refund policy...

Missing messages

Category: Knowledgebase

If you are having trouble sending or receiving messages with your inmate, it's likely that you need a new email address for your inmate to put on his inmate computer. You can now get a replacement ema...

Missing photos

Category: Knowledgebase

    Thank you for contacting ContactMeAsap. We understand that you may have questions about photos that have been sent to an inmate.   We want to let you know that although family or friends may have ...